Rachel O'Toole Rachel O'Toole

Step one

Instant Processing

By using our submission form we can bypass additional steps and make communication instant.

If you have your own system and prefer traditional methods of submission, processing will take 1 business day.

Let’s make it business instant and try submitting a work order now!

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Rachel O'Toole Rachel O'Toole

Step two

Access & Communication

The goal is to access so we email, text and call until we get it. Executing the work order is important and we let you know where we are at each stage.

83.5% of occupants we contact seamlessly get us in and out whilst the others are a pain in the B*%. We still deal with them politely and you still know what going on.

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Rachel O'Toole Rachel O'Toole

Step three

Action & Execute

All jobs big and small are dealt with using the same process. Identifying, organising, communicating and executing effectively keeps things moving. If it stops, we communicate but just through that, things are moving because no one is left guessing.

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Rachel O'Toole Rachel O'Toole

Step four

Paperwork

Quoting and invoicing are typically done within 1 business day depending on the requirements, variations and speciality of the job.

Should you need a record of the entire activity log of the job, this can be provided upon special request.

We submit all photos along with any documentation such as compliance certificates.

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